Mapping Intelligence Privacy Policy

1. Information We Collect

The types of personal data we may collect include:

• Your contact information: such as your name, company name, email address, and phone number.
• User Profile: Information you provide when creating an account, such as username and password.
• Usage Data: Information about your interaction with Mapping Intelligence, including your activity and preferences, and user identifier, information on your operating system, sites and services accessed during your visit, the date and time of each visitor request.
• Device Information: Such as your IP address, device type, browser, and operating system.
• Further personal data that you provide by filling in forms in our software and website.
• Information that you supply to us in the course of general marketing and other business activities.
• Information submitted as part of a support request, surveys or comment or forum post.

Processing of personal data for customer satisfaction surveys and for direct marketing: Where and as permitted under applicable law, we may process your contact information for direct marketing purposes (e.g., trade show invitations, newsletters with further information and offers concerning our products and services) and to carry out customer satisfaction surveys, in each case also by e-mail. You may object to the processing of your contact data for these purposes at any time by writing to contact or by using the opt-out mechanism provided in the respective communication you received.

2. How We Use Your Information

We may use your personal data for various purposes, including:

• To provide and maintain Mapping Intelligence services and functions, including creating and administering your account, updating, securing, and troubleshooting, providing support, as well as improving and developing our software.
• To process your order or to provide you with access to specific information or offers, personalizing your experience and improving our products and services.
• To communicate with you, including responding to inquiries and providing support.
• To contact you with information and offers concerning our products and services, to send you further marketing information, or to contact you in the context of customer satisfaction surveys.
• To analyze usage patterns to enhance functionality and optimize user experience.
• To send you updates, newsletters, and promotional materials (if you opt-in).
• To establish or preserve a legal claim or defense, to prevent fraud or other illegal activities, including attacks on our information technology systems.

3. Sharing and Disclosure

We only transfer your personal data as described below:

• Affiliated companies and sales partners
• Transactions on our marketplace
• Service providers
• Other third parties

We do not share your information with third parties, except where we need to in order to provide the service or if we are instructed to by a court, authority or compelled by law. We use these third-party services solely to process or store your information for the purposes described in this Privacy Policy. Any third party with whom we share user data is required to provide the same or equal protection of user data as stated in this Privacy Policy.

We may share your personal data with:

• Third-party service providers who assist us in operating our services.
• Business partners or affiliates in connection with our offerings.
• Law enforcement or government authorities as required by applicable laws.

4. Data Collection, Transfer, and Storage

Your Personal Data may be collected, transferred to, and stored on our secure cloud server infrastructure. We are committed to safeguarding your privacy and ensuring the protection of your information. The storage of your Personal Data:

We take your privacy seriously and strive to provide a secure environment for your Personal Data, regardless of your location. Your Personal Data is stored on servers located within Singapore. We adhere to local data protection regulations and take measures to maintain the security and confidentiality of your information.

5. Retention Period

Unless indicated otherwise at the time of the collection of your personal data (e.g., within a form completed by you), we erase your personal data if the retention of that personal data is no longer necessary for the purposes for which they were collected or otherwise processed. Or to comply with legal obligations (such as retention obligations under tax or commercial laws).

6. Your Choices

You have the right to:

• Access and correct your personal data. To rectify inaccurate personal data and, taking into account the purpose of processing the personal data, ensure it is complete (right to rectification).
• Withdraw consent for certain data processing activities. To erase/delete your personal data, to the extent permitted by applicable data protection laws (right to erasure; right to be forgotten).
• Delete your account and associated data (subject to applicable laws).
• To restrict our processing of your personal data, to the extent permitted by law (right to restriction of processing).
• To transfer your personal data to another controller, to the extent possible (right to data portability).
• To object to any processing of your personal data carried out on the basis of our legitimate interests (right to object). Where we process your personal data for direct marketing purposes, you can exercise your right to object at any time to such processing without having to provide any specific reason for such objection.

7. Data Security

We have implemented, and will maintain current, reasonable physical, technical, and organizational security measures for the purpose of protecting the personal data in our possession from loss, misuse, and unauthorized access, disclosure, alteration, or destruction.

Where we have given you (or where you have chosen) a password that enables you to access certain parts of our sites, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we have security measures in place to protect your personal data, we cannot guarantee the security of your data transmitted to our sites; any transmission is at your own risk.

8. Updates to this Notice

We may update this Privacy Notice to reflect changes in our practices. Please review this page periodically for the latest information.

This Policy may be amended from time to time. Any changes we may make to our privacy Policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. When amendments are made, we will revise the "last updated" date at the top of this Policy.

9. Contact Us

If you have questions, concerns, or requests related to your personal data, please contact us at support@mappingintell.ai.

If you have any questions or concerns about our use of your personal information or this Privacy Policy or wish to exercise any of your rights under applicable data law, please contact us using the following details: